Help center
Every page of Hi Kiddo explained step by step, with screenshots and videos. These are the guides nurseries use every day.
Getting started
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Getting started
Getting started with Hi Kiddo
How to sign in to the Hi Kiddo dashboard, reset a forgotten password, find your way around the menu and the quick-jump search, and read the messages the dashboard shows you.
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Getting started
Your profile and account
How to update your name, email and phone number, change your password, and choose the language and appearance of the Hi Kiddo dashboard.
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Getting started
Setting up your center
Follow the five-step setup checklist to get your center ready, and understand what happens before your trial starts and after it ends.
Mobile app
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Mobile app
Using the app as a parent
Follow your child's day at the center, read daily reports, see photos, chat with the team and check your invoices from your phone.
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Mobile app
Sharing your child with family
Let another parent, a grandparent or a nanny follow your children in the Hi Kiddo app, with full or limited access.
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Mobile app
Using the app as a teacher
Take attendance, log meals, naps and activities, share photos, send daily reports and chat with families from your phone.
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Mobile app
Messaging in the app
Chat privately with your child's teachers, or with the families of your classroom, right from the Hi Kiddo app.
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Mobile app
Sharing and viewing photos
Teachers share photos of each child from the app, and families see them in their child's gallery as soon as they are posted.
People
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People
Managing classrooms
Create and edit your classrooms, assign teachers to them, and see who is in each room.
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People
Managing your staff
Create accounts for your team, find people by role or classroom, and activate, deactivate or send a new password.
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People
Planning staff schedules
Plan your team's shifts week by week, and approve or deny time-off requests.
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People
Managing children
Add children, keep their profiles up to date, link them to their parents and store their documents.
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People
Managing authorized pickups
Record the people other than the parents who may collect a child, with their ID and how long the permission lasts.
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People
Managing parents
Create parent accounts, link them to their children, and help them sign in to the Hi Kiddo app.
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People
Waitlist and online enrollment
Keep track of families waiting for a place, move them from offer to enrollment, and let families apply online with a private link.
Daily care
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Daily care
Taking attendance
Check children in and out for the day, see who is here at a glance, and look back at past days.
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Daily care
Sharing daily reports
Write a short report about a child's day, publish it to the family, and find past reports.
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Daily care
Recording incidents
Write up an accident or incident involving a child, keep track of telling the family, and close it once it is resolved.
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Daily care
Planning calendar events
Add outings, celebrations and meetings to your center's calendar and let families know about them.
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Daily care
Planning closures
Tell families when your center is closed: public holidays are built in, and you add your own days off.
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Daily care
Planning weekly meals
Build a Monday-to-Friday menu, check it against the children's allergies, and publish it for families.
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Daily care
Exporting lists
Download your children list or a day's attendance as a spreadsheet (CSV) or a printable page you can save as PDF.
Billing
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Billing
Billing families with invoices
Create an invoice for a child, send it to the parents by email, record the payment, and print or download it as a PDF.
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Billing
Saving reusable invoice items
Keep a list of the things you bill often, with their prices, so you can add them to an invoice in one click.
Communication
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Communication
Sending a notification
Send a push notification to all the parents or all the teachers of your center in a few clicks.
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Communication
Sharing center documents
Share your rules, menus and policies as files that families and staff can read in the Hi Kiddo app.
